C-more panel Communication Error Codes

Below are a list of C-more panel error codes. If a C-more communications error occurs, the error message displays at the top of the screen.

Note: The PLC generates the following errors, the C-more panel monitors them, and the panel screen displays them as a four-digit hexadecimal value in a Panel Error Code PLC-499 message. Refer to the PLC manufacturer documentation for additional information.

For PLC-specific error codes, use this table or use the C-More5 Error Code Lookup Tool.

C-more panel Error Codes

Error Code

Error Message

Error Code stored in SYS_ERR

Description

PLC-001

PLC Communication Timeout%Device% PLC Communication Timeout

1001

A communication timeout occurred for %Device% after the configured number of retries. Applies to RS-422 and RS-485 multi-connection configurations. Verify that %Device% is registered in Panel Manager.

PLC-002

NAK received from PLC

1002

The PLC generated a NAK (Negative Acknowledgment) control code during a read/write request.

PLC-003

EOT received from PLC

1003

The PLC sent an EOT (End of Transmission) control code in response to a read/write request.

PLC-004

STX is not found

1004

The data packet from the PLC does not contain an STX (Start of Text) control code.

PLC-005

ETX or ETB is not found

1005

The data packet from the PLC contains neither an ETX (End of Text) nor an ETB (End of Transmission Block) control code.

PLC-006

LRC does not match

1006

The communication packet contains an incorrect LRC (Longitudinal Redundancy Check) control code. The data in the packet is corrupted.

PLC-007

CRC does not match

1007

The communication packet contains an incorrect CRC (Cyclic Redundancy Check) control code. The data in the packet is corrupted.

PLC-008

Address Does Not Match

1008

The address value in the data packet returned from the PLC is incorrect.

PLC-009

Different function code received from PLC

1009

The function code in the data packet returned from the PLC is incorrect.

PLC-010

Data size does not match

1010

The data returned from the PLC contains an incorrect number of bytes.

PLC-011

Invalid value in function code

1011

The function code contains an invalid value.

PLC-012

Invalid Command sent to PLC

1012

The PLC received an invalid command that it does not recognize.

PLC-013

ENQ received from PLC

1013

The packet does not include a NAK (Negative Acknowledgment: 0x15) in the expected position.

PLC-014

Transaction ID Does Not Match

1014

The transaction ID bytes in the packet do not match the expected value.

PLC-015

%Device% No device found

1015

The PLC device designated as %Device% is not found.

PLC-016

Data byte communication Error

1016

Zero bytes received in the data portion of the packet.

PLC-017

Out of address range

1017

AB protocol error. The panel requested a file number greater than 255. C-more supports file numbers above 255 for PLC5 only; all other PLCs support up to 255.

PLC-018

Panel Communication Timeout

1018

The server panel did not respond during Panel Pass-Through.

PLC-019

Found in Parity Error by Hardware

1019

The hardware detected a parity error in PLC memory.

PLC-020

Can't Open Serial Port0

1020

Cannot open the serial port. This indicates a hardware problem.

PLC-021

PLC Number does not Match

1021

The PLC number does not match the configured PLC number.

PLC-022

Can't Reset DCB

1022

Cannot reset the data communication bit.

PLC-023

Cable not connected properly

1023

PLC-024

Cannot detect other devices on Network

1024

PLC-025

Panel not in polling list

1025

PLC-026

PLC Connection Timeout

1026

A timeout occurred after sending a request to the PLC.

PLC-027

Memory Type Incorrect

1027

PLC-028

PLC Failed to Respond

1028

The PLC failed to respond. If the PLC protocol in Panel Manager is AutomationDirect K-sequence, verify that the AutomationDirect device number matches the PLC.

PLC-029

PLC Memory Version Error

1029

PLC-495

Error code %hhhh% (%0xhhhh%) returned from PLC

1495

Error message received from the PLC. See the error code topic for this PLC for details.

PLC-496

Error code %0xhhhhhhhh% returned from PLC on EIP

1496

Error message received from the PLC. See the error code topic for this PLC for details.

PLC-497

Error code %0xhhhhhh% returned from PLC on CIP

1497

Error message received from the PLC. See the error code topic for this PLC for details.

PLC-498

Error code %0xhhhhhh% returned from PLC on Service

1498

Error message received from the PLC. See the error code topic for this PLC for details.

PLC-499

Error code %0xhhhh% returned from PLC

1499

Error message received from the PLC. See the error code topic for this PLC for details.

PLC-500

Cannot write to Serial Port

1500

Data sent to the PLC via the serial port failed. This indicates a hardware problem.

PLC-700

Not enough buffer memory

1700

The panel failed to allocate memory for the read buffer. This indicates a possible memory problem.

PLC-701

Access to inaccessible PLC memory

1701

The HMI layer cannot access memory in the PLC protocol layer. This indicates a possible memory problem.

PLC-702

Cannot access by different function code

1702

The panel sent an invalid memory request to the Read/Write/SetBit area. This indicates a possible memory problem.

PLC-703

Write request to PLC read only memory

1703

The panel sent a write request to a read-only PLC memory area. This indicates a possible memory problem.

PLC-704

Bad device-access

1704

No PLC device exists in the server panel, or the server/client device name does not match.

PLC-705

Protocol does not match

1705

The server/client protocol for the device does not match between the server and client.

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CM064