Panel Network — Email Client Setup |
Topic:
CM126 |
Use Email Client to to send email messages with embedded data, date and time stamps, and attached files containing logged data, trend graphs, and screen captures from the panel. This feature requires an SMTP (Simple Mail Transfer Protocol) email server.
You may need to consult your Network Administrator for assistance in setting up this feature.
To use Email Client, you must:
- Configure the Panel Ethernet Port
- Have at least one recipient in The Address Book
- Set up an Email Action in Event Manager
Configure the Email Client
To configure the Email Client:
- In the Panel Network window, click Email Client.
- The Email Client appears on the screen.
- Complete the fields on the screen with this information:
| Panel Network — Email Client Tab | |
|---|---|
| Field | Description |
| Client Configuration | |
| Sender Email Address | Any valid email address. This address is displayed as the Sender to email recipients. Your Network Administrator or email provider may apply restrictions. |
| Email Server Name | The IP Address or URL for the SMTP email server. Type in the information or select the address from the drop-down. Example: smtp.gmail.com |
| Setting Assistance | Select one of these buttons to fill the email server in automatically. You must enable DNS for the mail server to recognize the URL. See Panel Network — Ethernet Port Setup for more information on DNS. |
| SMTP Port No | Typical port numbers are:25 – SMTP No Authentication587 – SMTP Authentication465 – SMTPS |
| Encryption Setting | You have three encryption choices: No Encryption — This setting is uncommon unless using a local SMTP server Use STARTTLS (Preferred) — Transport Layer Security (TLS) is a cryptographic protocol that secures communication over a network using security certificates to encrypt a connection between computers. (TLS versions 1.2 or 1.3 supported.) Use SMTPS — (Legacy) (Simple Mail Transfer Protocol Secure) Method for securing SMTP with transport layer security. It is intended to provided authentication of the communication partners, as well as Data integrity and confidentiality. SMTPS is not a proprietary protocol and not an extension of SMTP. It is just a way to secure SMTP at the transport layer. |
| Authentication | |
| Account | The email server requires an account to send email. |
| Password | The email server requires a password to access the account. It is more and more common that Cloud-based Email Clients require separate Application Passwords for each hardware device. Users may have a different password here than on the web portal. See this knowledge base article for more information: https://support.automationdirect.com/docs/kb-misc-002.pdf |
DNS Server Requirement
To use a URL for the SMTP and POP servers, C-more must be able to reach a DNS server and the IP addresses must be known for these servers. If this is not possible, IP addresses can be entered in the SMTP email Server field. To enter DNS IP addresses, go to the Panel Network - Ethernet Port window.
Default Gateway Requirement
For the C-more panel to send email through an email server not on the same LAN, (in other words, maybe over the Internet), a Default Gateway must be set up in the Panel Network - Ethernet Port settings. The Default Gateway is the IP Address of the router that links the panel network to other networks. See Router Setup for Internet Access for more information.
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