Firmware Frequently Asked Questions (FAQ)

  1. If you have a panel with a newer version of firmware and you are using an older version of software, upgrade your software to use the latest software version.
  2. Make sure that you also have the latest firmware version.

The latest software and firmware downloads are here: http://support.automationdirect.com/products/cmore.html

  1. Hold the top left corner of the panel for three seconds as show below to open the System Setup Screen of the Main Menu.

  • The following Message appears:

  1. Press OK.
  • The Main Menu screen shown below opens.

  1. Press the Information button to access the Information screen shown below.

  • The sample shows firmware version 2.23.

Now find the software version as shown below.

  1. In the main menu click Help.
  2. From the drop-down menu click on About C-more Programming Software.
  • About C-more Programming software window opens.

  • The sample shows software version 5.90.

No. For the software and firmware to work properly, you need to download the entire program.

Back to FAQ