System Screen Errors

Topic: CM471

This table is a list of possible C-more Panel SSC (System Screen) errors which you may see when you perform different operations in the panel system screens.

Error Code Error Message Description
SSC-100 Please enter the year from %1 to %2. Enter a valid value for the Year.
SSC-101 Date is incorrect. Enter a valid value for the Date.
SSC-130 Input value is invalid. Please input all octets from the first octet to the fourth octet. The value of each octet should be 0~255. See message on panel.
SSC-131 Input value is invalid. Please input all octets from the first octet to the fourth octet. The value of each octet should be 0~255. See message on panel.
SSC-132 The combination of "Static" for "IP Address" and"Obtain DNS Server Address from DHCP" for "DNS Server"cannot be set. Select either Static or DHCP for both IP Address and DNS server.
SSC-133 These are the same network address(%1/%2)

Network addresses must be different for each Ethernet Port.
For example:
Eth Port 1 - 192.168.12.1/16

Eth Port 2 - 192.168.10.100/16
Both have Network address - 192.168.0.0

/16=Subnet Mask of 255.255.0.0

SSC-134 Invalid IP Address. The input IP address is a link local address (169.254 series). Choose different IP Address that is not a Link Local Network address.
SSC-135 The Default  Gateway Network address does not match any of the Port IP Addresses.

The Default Gateway Network Address should match one of the Ethernet Port IP Addresses.

SSC-136 An unexpected error has occurred. Please reopen the system screen again. (Code: %1)
SSC-300 %1 does not have enough free space. Please use a %2 with more space. The backup destination device does not have enough space. Choose another device.
SSC-301 An exception error has occurred. Unable to execute. The folder /home/CM5/EA/WSUpdatePanel does not exist. Requires a firmware update to correct.
SSC-302 Invalid storage is selected. %1 The backup destination is not set. Back out of screen and select destination device again or try a different device.
SSC-303 Invalid data area is selected. Select a valid backup target.
SSC-304 Another process is in progress. Please try again after a while. Try again in a few minutes. Another process is using memory.
SSC-305 Cannot run in safe mode. Try again in a few minutes. Another process is using memory. Cycle power and update firmware if possible. If problem continues, there may be a hardware defect.
SSC-306 Backup Failed.%1 Backup to device failed. Try again. If problem continues, reformat the backup device or try a different device. Make sure power is not interrupted.
SSC-310 Backed up Firmware Support Panel:%1 Restore Panel Type:%2 Cannot restore because the panel type is not supported by the firmware. The target panel does not match the backup. For example, trying to restore a CM5-T4W project to a CM5-T10W panel. See Table below for combinations that are not allowed.
SSC-311 The Restore Project is configured to boot from SD1. Please Insert SD1. Insert SD Card into SD1 slot and try again.
SSC-312 Project version: %1 Current Panel version: %2 Cannot restore because the Project version does not match the Panel Firmware version. The backup does not contain the firmware version, so the project file in the backup must match the panel firmware. Update the panel firmware to match the backup file version using the CM5-PGMSW software or backup the file again, making sure to select to backup both firmware and project.
SSC-313 Cannot restore because the project size exceeds the %1 memory available. Clear panel memory and try again. Make sure the panel you are restoring to is the correct model with the same amount of source panel memory.
SSC-314 An exception error has occurred. Unable to execute. The folder /home/CM5/EA/WSUpdatePanel does not exist. Requires a firmware update to correct.
SSC-315 Invalid storage is selected. %1 The restore destination is not set. Back out of screen and select destination device again or try a different device.
SSC-316 Invalid data area is selected. Select a valid restore device.
SSC-317 Another process is in progress. Please try again after a while. Try again in a few minutes. Another process is using memory.
SSC-318 Cannot run in safe mode. Try again in a few minutes. Another process is using memory. Cycle power, update firmware if possible. If problem continues, there may be a hardware defect.
SSC-319 Restore Failed..%1 Restoration from device failed. Try again. If problem continues try a different device. Make sure power is not interrupted.
SSC-320 Invalid storage is selected. %1 Select a valid target device and files.
SSC-321 Restoration is not possible because the Panel Type is different. Restore Project Type : %1 Current Panel Type: %2 Backup file does not match the restore panel. Choose the correct restore panel model.

The combinations in the table below for backup and restore combinations which are not allowed:

From To
CM5-T4W CM5-T10
CM5-T12W
CM5-T15W
CM5-T22W
CM5-T7W CM5-T10
CM5-T12W
CM5-T15W
CM5-T22W
CM5-T10 CM5-T4W
CM5-T7W
CM5-T12W CM5-T4W
CM5-T7W
CM5-T15W CM5-T4W
CM5-T7W
CM5-T22W CM5-T4W
CM5-T7W

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